CIO Stephen J. Gold: Three ways CVS Health uses technology to improve medication adherence, customer service

2017-05-19 | FierceHealthcare: Healthcare

CVS Health CIO Stephen J. Gold explained how the retail giant uses the reams of patient data it collects—along with a proprietary program it calls an “engagement engine"—to not only make filling and picking up prescriptions more convenient, but also to help patients adhere to their medication regimens.

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